Refund Policy

After a cleared payment on the purchase of one of our programs occurs, you will receive an email with the login details to access your simulated trading platform. Once this information is emailed to you, no refund will be given. In some special circumstances, we will provide a refund if there were no trades placed on the account, for assistance, please contact our support.

Dispute Policy

Clients who improperly dispute charges or request chargebacks with their bank will be permanently banned from the Platform. Please contact our support if you have any questions.

Acceptance of this Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy. If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us. Please contact us at support@alphaproptraders.com should you have any questions regarding our refund policy.

Trading Rules

Trade the way you prefer. Hold positions during news events, keep trades open over the weekend, and trade lot sizes up to the maximum leverage allowed. However, any trading activities aimed at exploiting inefficiencies in the trading platform (such as gap trading, high-frequency trading, server spamming, latency arbitrage, toxic trading flow, hedging, long-short arbitrage, reverse arbitrage, tick scalping, server execution, or opposite account trading) are strictly prohibited. Copy trading or account management by a third-party vendor will also result in account termination. These actions, when conducted with Alpha Prop Traders, will lead to the same consequences.

Please note that using a third-party Expert Advisor is permitted only if it serves as a trade or risk manager. Any other third-party Expert Advisor usage is not allowed, leading to evaluation denial, payout denial, and closure of the account.

Remember: YOUR IDEAS, OUR RISK. To secure funding and evolve as a trader, you must possess genuine trading skills. There is no shortcut to success.

Alpha Prop Traders is crafted by traders, keeping in mind the evaluation process, trading conditions, objectives, and rules, all meticulously designed to provide the optimal experience for our traders. The key is straightforward: maintain consistency and discipline in your trading approach.

Trading conduct and guidelines
IP Address

he geographical region associated with your IP address during the purchase of the Evaluation, login to www.alphaproptraders.com , and access to the Phase 1 trading account, Phase 2 trading account, and the Master trading account should align. If our Risk Team detects a change in region, they may contact you for confirmation and request supporting evidence.

For the IP Address Master Account (applicable to Alpha Prop Traders), it is crucial that the region of your IP address remains consistent when logging into the Master account. If our Risk Team identifies a change in region, they may reach out to you, seeking confirmation and evidence such as a plane ticket, passport stamp, or live video from the location. This precautionary measure is in place to safeguard against third-party interference. If you anticipate travel, please notify our support team in advance to ensure proper communication and prevent any disruptions from our end.